Industry expertise
from 200+ Salesforce projects

Your project starts with a proven foundation aligned with how your industry and business work, backed by 15+ years of Salesforce focus and local teams in Slovenia, Croatia and Serbia.

Financial Services

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Manufacturing

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Energy & Utilities

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Retail

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Logistics & Transportation

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Hospitality

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Telco & Technology

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What working with Agilcon

looks like in practice

Real Results from Financial services

Agilcon team made a huge difference, from the initial data model to daily support. With Salesforce, we’ve moved from basic data to real-time personalisation and now deliver 23× more campaigns in days, not weeks.

Barbara Veselko
Head of Business Analytics and CRM, OTP Banka Slovenija
23x
more campaigns - executed in days, not weeks

Real Results from Retail

We came to Agilcon with a vision and expectations. They guided us through a transformation and helped us translate that vision into a scalable, business- driven solution with a clear roadmap for the future.

Robert Petrič
Director of CRM, Analytics, Loyalty 
MERKUR trgovina
+24.7%
growth in loyalty-driven sales in 15 months from implementation

Real Results from Manufacturing

We thought in the beginning that our work with Agilcon would be a one-time customisation of Salesforce. However, every year we expanded the scope. Agilcon was always there to show us the possibilities, growing into a truly trustworthy partner.

Hisham Tadros
Managing Director Greece, Iskraemeco
13
years of trusted partnership

Real Results from Logistics & Transportation

In our experience, a global platform is only as effective as the skill and capability of the local support team. In our case, the implementation and integration were executed at the same high level as the platform itself.

Samo Šavs
Project Manager, Slovenske železnice
4000+
passengers registered for Moj Vlak self-service portal in the first months

Why companies choose Agilcon for
high-stakes CRM projects

Salesforce from

strategy to support.

15+ years focused on Salesforce. We support you end-to-end, from strategy to go-live and long-term support.

Leading CX consultancy

in the Adriatic.

Senior teams across Slovenia, Croatia, and Serbia, with Adriatic market know-how and industry expertise. 

Business understanding.

Technical depth.

Agilcon combines industry and business process expertise with enterprise Salesforce delivery, turning strategy into secure, scalable solutions.

Proven practices from companies like yours

See how organisations across industries brought systems, data, teams, and AI together to achieve measurable results.

NLB replaced the 30-year-old system that every client process depended on

NLB replaced the 30-year-old register behind its critical client processes. Salesforce now manages master client data, supported by a MuleSoft backbone handling more than two million messages every month.

Customer Story Data Financial Services

Aircash reduced duplicate work and is building capacity for up to 50% more interactions

Aircash connected service operations, multilingual support and structured knowledge to reduce repetitive work and build an AI-ready contact centre across 17+ markets.

Customer Service Customer Story Financial Services

Slovenske železnice: From Siloed Systems to Seamless Rail Experiences

As a national rail operator serving over 20 million passengers and transporting over 18 million tonnes of freight annually, Slovenske železnice (SŽ) needed a solution to support both hi...

Customer Story Logistics Sales
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