What Dreamforce 2026 changes for your CRM

Webinar Recording | For CRM, Sales and IT leaders | English

Dreamforce showed what’s next.

Watch Agilcon and Salesforce unpack what is useful now across AIforce, Data 360, agentic sales and new ways of working with CRM.

What is actually worth using now?

 

AI is moving beyond a single assistant or CRM screen, working directly with customer context, workflows and business rules.

Already on Salesforce? See what is useful now. Planning your next CRM? See what AI changes from day one.

 

 

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Dreamforce 2026 Webinar EN

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Watch the recording

What you’ll see in the recording

• How to bring Salesforce customer context into Slack, where sellers already work.
• How sellers can move from customer context to the next action without switching systems.
• How AI can qualify inbound leads and hand them to Sales with the right context.

Data 360 and AI readiness in practice

• Give AI the right context across CRM and other systems.
• Set clear data, permissions and process rules.
• Fix the foundation before AI adds more complexity.

Meet the speakers

Nika Loparič

Head of Sales, Agilcon | Dreamforce 2026 team

Zdravko Barec

Principal Solution Engineer, Salesforce